Johnny Ch Lok

Learning Custome Emotion Johnny Ch Lok

Psychologists indicate that immediate emotions, by contrast, are experienced at the moment of choice and fall into one of two categories. Integral emotion, like expected emotions, arise from thinking about the consequences of one's decision, but " integral emotion", unlike expected emotions are experienced at the moment of choice. Such as purchase stock case, the share buyer might experience immediate fear at the thought of the stock's losing value. " Incidental emotions" are also experienced at the moment of choice, such as a consumer predicts the product or service price whether it will be risen up or fallen down. If he/she feels the product or service price will fall down after next month and he/she will choose to buy the product or consume the service. But consequently, after next month, the product or service's price won't fall down absolutely. Then, he/she will have incidental emotion to influence whom to choose whether he/she ought buy the product or consume the service, due to the product or service price is not still fall down. Otherwise, he/she is fear the product or service will not fall down in short term. Even, it will increase price later. Hence, whose incidental emotion will have possible to influence whom to choose to buy the product or consume the service after one month, if the product or service's price is still not increased absolutely. Economists indicate utility an individual consumption with an outcome might arise from a prediction of emotion: For example, a dinner eater might choose a higher utility to an Italian restaurant dinner than a French restaurant dinner because who anticipates being happier at the former, even the former's dinner price is higher than the French restaurant. The question is that whether the positive emotion factor can influence the consumer changes whose mind to choose to consume the more expensive service or buy the more expensive product. To answer this question. it depends on whether the consumer has an imperfect understanding of whose own tastes or the consumer has a perfect understanding of whose own tastes to the product or the service. It means the consumer will choose to buy the product or consume the service, even it's price is higher than other general similar products or services if who has a perfect understanding of whose own tastes to the product or service. Otherwise, who won't choose to buy the product or consume the service, due to it's price is higher than other general similar products or services if who has an imperfect understanding of whose own tastes to the product or service. So, it seems that the consumer's negative or positive emotion arise will be influenced by whose perfect or imperfect understanding of whose own tastes to the product or service factor. It concludes that whether how much degree of the consumer's utility to the product or service. It is not the only one important factor to influence the consumer to choose to buy the product or consume the service. Otherwise, the consumer's imperfect or perfect understanding own tastes to the product or service factor will influence the consumer to arise positive or negative emotion to make final purchase or consumption decision immediately. It will be one more consumption influential factor to lead the consumer to make the final consumption decision making immediately.