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Customer Relationship Management: How to Develop and Execute a CRM Strategy Michael Pearce
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Customer Relationship Management: How to Develop and Execute a CRM Strategy
Michael Pearce
Designed to help the reader by stripping CRM down into its component parts under the umbrella of developing and executing a CRM strategy. It delves into and explains the role and relevance of the ‘C,’ ‘R’ and ‘M’ in CRM. It is a practical guide but set within a strategic framework.
150 pages
| Media | Boeken Paperback Book (Boek met zachte kaft en gelijmde rug) |
| Vrijgegeven | 30 maart 2021 |
| ISBN13 | 9781953349644 |
| Uitgevers | Business Expert Press |
| Pagina's | 150 |
| Afmetingen | 227 × 152 × 18 mm · 322 g |
| Taal en grammatica | Engels |
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