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The ITSM Iron Triangle: Incidents, Changes and Problems
Daniel D. McLean
The ITSM Iron Triangle: Incidents, Changes and Problems
Daniel D. McLean
This innovative work of fiction demonstrates how ITIL(R) best practice can ensure the success of your IT process implementation projects. It is based on real-life, up-to-date situations and offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to your organization's particular needs.
196 pages, black & white illustrations
Media | Boeken Paperback Book (Boek met zachte kaft en gelijmde rug) |
Vrijgegeven | 1 oktober 2012 |
ISBN13 | 9781849283175 |
Uitgevers | IT Governance Publishing |
Pagina's | 196 |
Afmetingen | 143 × 217 × 12 mm · 235 g |
Taal en grammatica | Engels |
Uitgever | IT Governance Publishing |
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