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Personalising Public Services: Understanding The Personalisation Narrative Catherine Needham
Personalising Public Services: Understanding The Personalisation Narrative
Catherine Needham
This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.
216 pages
| Media | Boeken Book |
| Vrijgegeven | 27 juli 2011 |
| ISBN13 | 9781847427601 |
| Uitgevers | Bristol University Press |
| Pagina's | 216 |
| Afmetingen | 156 × 234 × 30 mm · 493 g |
| Taal en grammatica | Engels |