Vertel uw vrienden over dit artikel:
Customer Service Essentials: Lessons for Africa and Beyond Robert E. Hinson
Customer Service Essentials: Lessons for Africa and Beyond
Robert E. Hinson
A must-read and a definitive source of information on effective management of customer service in Africa and beyond. Leveraging on unique concepts and practices developed in the field of customer service management, this book uses case studies and vignettes to reinforce learnings, drawing parallels to real life experiences.
252 pages
| Media | Boeken Paperback Book (Boek met zachte kaft en gelijmde rug) |
| Vrijgegeven | 13 augustus 2019 |
| ISBN13 | 9781641136853 |
| Uitgevers | Information Age Publishing |
| Pagina's | 252 |
| Afmetingen | 150 × 220 × 10 mm · 401 g |
| Taal en grammatica | Engels |
Kerstcadeautjes kunnen tot en met 31 januari worden ingewisseld