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Philippines Call Centre Outsourcing Rob O'malley
Philippines Call Centre Outsourcing
Rob O'malley
This book examines the call centre outsourcing industry in detail from its inception to its future. The industry has created 100s of 1000s of job for Filipinos but it has not been without its critics and many challenges remain. This book addresses these issues with practical guidance for outsourced vendors and their clients on how to deal with them.
| Media | Boeken Paperback Book (Boek met zachte kaft en gelijmde rug) |
| Vrijgegeven | 25 mei 2013 |
| ISBN13 | 9781489544766 |
| Uitgevers | CreateSpace Independent Publishing Platf |
| Pagina's | 110 |
| Afmetingen | 152 × 229 × 6 mm · 158 g |
| Taal en grammatica | Engels |
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