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Rpr: a Problem Diagnosis Method for It Professionals Paul Offord
Rpr: a Problem Diagnosis Method for It Professionals
Paul Offord
RPR (Rapid Problem Resolution) is a problem diagnosis method specifically designed for IT professionals. This book covers why the RPR method is needed, how it helps 3rd Line Support people, how the method works and what's needed to deploy RPR. If you want to improve your own problem diagnosis skills or those of your team, this book is for you.
| Media | Boeken Paperback Book (Boek met zachte kaft en gelijmde rug) |
| Vrijgegeven | 27 augustus 2011 |
| ISBN13 | 9781447844433 |
| Uitgevers | lulu.com |
| Pagina's | 254 |
| Afmetingen | 150 × 15 × 226 mm · 381 g |
| Taal en grammatica | Engels |
Bekijk alles van Paul Offord ( bijv. Paperback Book )