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Zero Complaints: The Path to Continuous Value Creation
Gautam Mahajan
Zero Complaints: The Path to Continuous Value Creation
Gautam Mahajan
Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers
206 pages, 4 Tables, black and white; 8 Line drawings, black and white; 5 Halftones, black and white
Media | Boeken Paperback Book (Boek met zachte kaft en gelijmde rug) |
Wordt vrijgegeven | 22 januari 2025 |
ISBN13 | 9781032880518 |
Uitgevers | Taylor & Francis Ltd |
Pagina's | 206 |
Afmetingen | 415 g (Gewicht (geschat)) |
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