Vertel uw vrienden over dit artikel:
Perfect Phrases for Customer Service, Second Edition Robert Bacal 2e uitgave
Prijs
€ 21,49
Besteld in een afgelegen magazijn
Verwachte levering 16 - 30 okt.
Ontvang meldingen over nieuwe releases van Robert Bacal
Onze klanten zeggen:
Voeg toe aan uw iMusic-verlanglijst
Perfect Phrases for Customer Service, Second Edition
Robert Bacal
Filled with specific defusing tactics and key behavioral insights, this new edition shows how to reduce stress, find the right words to say, and handle hostile customers with ease and confidence.
256 pages
| Media | Boeken Paperback Book (Boek met zachte kaft en gelijmde rug) |
| Vrijgegeven | 16 januari 2011 |
| ISBN13 | 9780071745062 |
| Uitgevers | McGraw-Hill Education - Europe |
| Pagina's | 256 |
| Afmetingen | 132 × 203 × 16 mm · 236 g |
| Taal en grammatica | Engels |
![Cover for Robert Bacal · The Complete Book of Perfect Phrases for High-Performing Sales Professionals (Paperback Book) [Ed edition] (2009)](https://imusic.b-cdn.net/images/item/original/094/9780071636094.jpg?robert-bacal-2009-the-complete-book-of-perfect-phrases-for-high-performing-sales-professionals-paperback-book&class=scaled&v=1647908119)
![Cover for Robert Bacal · How to Manage Performance (Paperback Book) [Ed edition] (2004)](https://imusic.b-cdn.net/images/item/original/314/9780071435314.jpg?robert-bacal-2004-how-to-manage-performance-paperback-book&class=scaled&v=1403553824)
![Cover for Indiran Pather · Pharmaceutics for Pharmacy Students (Paperback Book) [Ed edition] (2024)](https://imusic.b-cdn.net/images/item/original/322/9780071818322.jpg?indiran-pather-2024-pharmaceutics-for-pharmacy-students-paperback-book&class=scaled&v=1647908600)
![Cover for Franklin Zimmerman · ECG Core Curriculum (Paperback Book) [Ed edition] (2023)](https://imusic.b-cdn.net/images/item/original/211/9780071785211.jpg?franklin-zimmerman-2023-ecg-core-curriculum-paperback-book&class=scaled&v=1682284608)
![Cover for Susan Burgin · Guidebook to Dermatologic Diagnosis (Paperback Book) [Ed edition] (2021)](https://imusic.b-cdn.net/images/item/original/750/9780071738750.jpg?susan-burgin-2021-guidebook-to-dermatologic-diagnosis-paperback-book&class=scaled&v=1647908210)
![Cover for Lucky Jain · Clinical Guidelines in Neonatology (Paperback Book) [Ed edition] (2019)](https://imusic.b-cdn.net/images/item/original/257/9780071820257.jpg?lucky-jain-2019-clinical-guidelines-in-neonatology-paperback-book&class=scaled&v=1647908613)
![Cover for Adel Elmoselhi · Cardiology: An Integrated Approach (Paperback Book) [Ed edition] (2018)](https://imusic.b-cdn.net/images/item/original/540/9780071791540.jpg?adel-elmoselhi-2018-cardiology-an-integrated-approach-paperback-book&class=scaled&v=1647908471)
![Cover for Andrei Perumal · Growth in the Age of Complexity: Steering Your Company to Innovation, Productivity, and Profits in the New Era of Competition (Hardcover Book) [Ed edition] (2018)](https://imusic.b-cdn.net/images/item/original/534/9780071835534.jpg?andrei-perumal-2018-growth-in-the-age-of-complexity-steering-your-company-to-innovation-productivity-and-profits-in-the-new-era-of-competition-hardcover-book&class=scaled&v=1647908742)
![Cover for Tony Mosconi · Neuroscience for Rehabilitation (Paperback Book) [Ed edition] (2018)](https://imusic.b-cdn.net/images/item/original/888/9780071828888.jpg?tony-mosconi-2018-neuroscience-for-rehabilitation-paperback-book&class=scaled&v=1647908668)
![Cover for K. Gopalakrishnan · Oracle Database 12c Release 2 Real Application Clusters Handbook: Concepts, Administration, Tuning & Troubleshooting (Paperback Book) [Ed edition] (2018)](https://imusic.b-cdn.net/images/item/original/485/9780071830485.jpg?k-gopalakrishnan-2018-oracle-database-12c-release-2-real-application-clusters-handbook-concepts-administration-tuning-troubleshooting-paperback-book&class=scaled&v=1647908686)
![Cover for G. Venkat · Rapid Modernization of Java Applications: Practical Business and Technical Solutions for Upgrading Your Enterprise Portfolio - Oracle Press (Paperback Book) [Ed edition] (2017)](https://imusic.b-cdn.net/images/item/original/037/9780071842037.jpg?g-venkat-2017-rapid-modernization-of-java-applications-practical-business-and-technical-solutions-for-upgrading-your-enterprise-portfolio-oracle-press-paperback-book&class=scaled&v=1647908813)
![Cover for Kim Barrett · Ganong's Physiology Examination and Board Review (Paperback Book) [Ed edition] (2017)](https://imusic.b-cdn.net/images/item/original/328/9780071832328.jpg?kim-barrett-2017-ganong-s-physiology-examination-and-board-review-paperback-book&class=scaled&v=1647908705)
