Alle 1 J. Kay (Sanders) releases op Paperback Book
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![Cover for J. Kay (Sanders) · 12 Steps to Intelligent Process Improvement (Ipi) - Quick Reference (Paperback Book) [Quick Reference edition] (2007)](https://imusic.b-cdn.net/images/item/original/167/9780615158167.jpg?j-kay-sanders-2007-12-steps-to-intelligent-process-improvement-ipi-quick-reference-paperback-book&class=scaled&v=1409863084)