The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively - Ivaylo Yorgov - Boeken - Taylor & Francis Ltd - 9781032313412 - 11 november 2022
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The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively

Ivaylo Yorgov

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The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively

A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.


184 pages

Media Boeken     Paperback Book   (Boek met zachte kaft en gelijmde rug)
Vrijgegeven 11 november 2022
ISBN13 9781032313412
Uitgevers Taylor & Francis Ltd
Pagina's 136
Afmetingen 228 × 152 × 13 mm   ·   230 g

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