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The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively
Ivaylo Yorgov
The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively
Ivaylo Yorgov
A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.
184 pages
Media | Boeken Paperback Book (Boek met zachte kaft en gelijmde rug) |
Vrijgegeven | 11 november 2022 |
ISBN13 | 9781032313412 |
Uitgevers | Taylor & Francis Ltd |
Pagina's | 136 |
Afmetingen | 228 × 152 × 13 mm · 230 g |
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