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High-Tech, High-Touch Customer
Solomon
Spells out surefire strategies for success in an entertaining, and practical way. This book reveals inside secrets of successful customer service initiatives, from Internet startups to venerable brands, and shows how companies of every stripe can turn casual customers into fervent supporters who can spread the word far and wide-online and off.
208 pages
| Media | Boeken Book |
| Vrijgegeven | 16 juni 2012 |
| ISBN13 | 9780814417904 |
| Uitgevers | HarperCollins Focus |
| Pagina's | 208 |
| Afmetingen | 162 × 232 × 21 mm · 446 g |
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